This policy outlines how Imagine Oak ("we") handles your personal information. "Personal data" refers to any information relating to an identified or identifiable individual.

It includes details such as your name, contact information, date of birth, passport details, photographic or video images, communication records, and any information required from you as part of our customer due diligence process.

We treat your personal data with care and in compliance with applicable legislation, including the EU General Data Protection Regulation (GDPR). Maintaining the security of personal data is paramount, and we employ physical, technical, electronic, procedural, and organizational measures to safeguard it against accidental, unlawful, or unauthorized access, disclosure, alteration, or destruction.

Our employees are bound by internal policies mandating the confidential treatment of personal data.

Section A of this policy covers the use of our website, including associated processing of personal data and the use of cookies. Section B provides details about the processing of personal data unrelated to website use. Section C addresses requests related to personal data, while the remaining sections (D,E,F) cover complaints, amendments, and contact information.

A. Use of Our Website
When you visit our website, various data is collected, including connection type, browser, operating system, IP address, and information filled out on contact or other forms. Some of this data may contain personal information.

IP Address
Your IP address is automatically saved when you visit our website, allowing us to determine the location from which the site is accessed.

Our website is maintained by an external service provider, and we have a data processing agreement with them. We also host our website with an external cloud provider, with whom we also have a data processing agreement.

We monitor and analyze website usage, including distinguishing unique users and analyzing user location, using Google Analytics. Please refer to the "Analytical Cookies" section for more details.

Contact Form and Subscribing for Updates If you provide your name and contact details via our website's contact form or subscribe for updates, we use this information to contact you, provide requested information, or send updates and newsletters. Your consent is the basis for processing your personal data in this context, and you can withdraw it at any time.

Use of Cookies
We use cookies to store data related to website usage. These include functional cookies to ensure website functionality and analytical cookies to analyze website usage and improve user experience. Google Analytics is used for analytical purposes.

B. Processing of Personal Data
This section covers the processing of personal data unrelated to website use. Clients and Potential Clients We process personal data of clients and potential clients, including contact persons, employees, directors, shareholders, and other associated individuals ("Investors"). Information processed includes personal details provided to us during interactions, stored in a contact management system. We process this data to maintain contact, provide services, optimize service quality, provide relevant information, and verify agreements.Data processing is based on legal obligations or legitimate interests. We store personal data for relevant periods based on the relationship context and legal requirements.

Other Contacts
We may process personal data of service providers, suppliers, and other contacts, including representatives and employees. Personal details may include name, contact information, and other information provided to us. We process this data for contact maintenance, relationship management, and agreement verification purposes. Processing is based on legitimate interests or contractual necessity.

C. Requests Related to Personal Data
You can contact us for various requests related to your personal data, including access, rectification, erasure, restriction of processing, and data portability. We aim to fulfill such requests promptly, but there may be legal or practical limitations.

D. Complaints
If you have a complaint about our handling of your personal data, please share it with us. You may also lodge a complaint with the relevant EU member state authority.

E. Amendments
This privacy statement may be amended without personal notification. Your continued use of our services signifies acceptance of any revised statements.

F. Contact
For inquiries about this privacy statement, please contact us at support@imagineoak.com.